How can we help?
Questions, problems or ideas? Email us and we'll get back to you.
racksmith.support@appyhourstudios.com
It helps to include your iPhone model, your iOS version, and what you were doing when the problem happened.
Common questions
How does RackSmith pick my exercises?
From the equipment you tick in setup, your goal, the days you train and how long your sessions are. Every exercise and warm-up uses only what's on your equipment list.
I got new equipment, or changed gyms. What do I do?
Go to Settings → Equipment and update your list. The app offers to update your plan in place, so you keep your current week and your workout history.
The starting weights look too light or too heavy.
That's expected the first time. The first couple of times you do a weighted lift, the app asks after each set how many more reps you could have done, and sets the next set's weight from your answer. You can also change the weight on any set when you log it, and later weeks follow.
How do I swap an exercise?
On the Plan screen, tap Swap under any exercise in a day you haven't done yet. Pick an alternative and choose This session or From now on. Choose the original again to undo it.
When does the weight go up?
When you've earned it: hit your reps on every set and the next session is heavier. For some lifts, and for experienced lifters, you climb the rep range first, and the app shows the rep goal ("aim for 12"). Miss twice in a row and it eases off about 10%.
Can more than one person use the app?
Yes. Each person has their own profile, plan, equipment and history. Tap your name on the Plan screen to switch, or choose Add a new user on the start screen.
Can I use kilograms?
Yes. Go to Settings and choose Kilograms (kg). Weights and plate math switch over.
The rest timer when my phone is locked
The rest timer keeps time while your phone is locked, and a notification tells you when rest is over. If you don't get it, check iPhone Settings → Notifications → RackSmith and make sure notifications are allowed.
Will the beeps stop my music?
No. Countdown beeps play over your music without pausing it. You can turn sound and haptics off in Settings.
Is my data backed up?
Your workouts are stored only on your iPhone. If you delete the app, your data is deleted with it. RackSmith doesn't use an account or a server.
How do I delete my data?
In Settings, Delete [your name] removes one person and their history. Reset all data removes everyone on the phone. Deleting the app also removes all its data.